Was wondering if anyone was experiencing problems with v4 console when left running for an extended period of time?
We go home at night and lock our workstations. When we unlock them in the morning, we find the Sightmax Operator Console won't respond and we have to kill the process and restart. We're finding this is happening on Vista and XP workstations. This has happened ever since we installed V4.
Don't if there is a newer build to solves this problem??
Yeah ours does that too. We use:
Version: 4.0Build: 0.0 (6/21/2007 3:06:24 PM)OS Version: Microsoft Windows NT 5.1.2600 Service Pack 2CLR Version: 2.0.50727.832
We also have issues with clients who get timeouts from the server and then logoff. It seemed to be related to the idle timeout, but after further investigation it wasn't. They are on Laptops with WIFI. From the same internet connection using WIFI on my Mac I am able to stay connected.
Anyone from Smartmax like to comment?
Sure, sorry for the delay.
If the system goes into hibernation or the server drops connection, the operator console doesn't exactly shut down gracefully. You probably need to kill the sightmax operator console from the task manager. In 5.0 we rewired the disconnect code so you can gracefully shutdown the operator console if you get abnormally disconnected.
Thanks.
Eric Weber
Eric Weber, President SmartMax Software, Inc.
Any ETA on 5.0?
That wasn't our issue. Now we get an error and can't start SightMax. It asks us to report it to Microsoft. Tried to reinstall the app, same issue. I'll try to reinstall .net 2.0
Weird.