SightMax Live Chat - The Premier Installable and Hosted Live Chat Solution...

Error Message(s)

rated by 0 users
This post has 4 Replies | 2 Followers

Top 10 Contributor
Posts 7
informatics Posted: 12-07-2007 2:23 PM | 67.107.70.202

Is anybody seeing the error messages below?  My users get these cascading error messages all at the same time.  It happens once or twice a day.

 

 Sightmax Error Message

Top 10 Contributor
Posts 172
eweber replied on 12-08-2007 6:47 PM | 70.177.73.181
Do you have the timed auto invite feature setup? Eric Weber

Eric Weber, President SmartMax Software, Inc.

Top 10 Contributor
Posts 7
informatics replied on 12-11-2007 10:35 AM | 67.107.70.203

Yes.  On one of our sites we have '60' in the auto-invite option.

Top 10 Contributor
Posts 7
informatics replied on 12-14-2007 5:13 PM | 67.107.70.203

any ideas?

Top 10 Contributor
Posts 172
eweber replied on 12-25-2007 3:35 PM | 68.12.45.216
The autoinvite feature is probably inviting visitors that have left the site, but haven't timed out of the operator console. There is a 90 second delay from when the visitor leaves and when the session times out in sightmax. Thanks Eric

Eric Weber, President SmartMax Software, Inc.

Page 1 of 1 (5 items) | RSS
Copyright 2006-2009, SmartMax Software, Inc. All Rights Reserved.